1. Service Description

1.1 Service Content

Guanyun Lingxi Technology Co., Ltd. (hereinafter referred to as "we" or "the Company") provides users with network acceleration services, including but not limited to:

• Game network acceleration services
• Network connection optimization services
• Related technical support services

1.2 Service Scope

Our services are limited to providing network acceleration and optimization functions. Users should use our services legally and properly. We are not responsible for third-party content accessed by users during the use of services.

1.3 Service Changes

We reserve the right to modify, interrupt, or terminate part or all of the services at any time without prior notice to users. We are not liable for any modification, interruption, or termination of services.

2. User Registration and Account

2.1 Registration Eligibility

You must be at least 18 years old to register and use our services. If you are under 18 years old, please use our services with the consent and guidance of your parent or legal guardian.

2.2 Account Security

You should properly keep your account and password and be responsible for all activities conducted using your account. If you find that your account is being used without authorization, you should notify us immediately. We are not responsible for losses caused by your failure to properly keep your account.

2.3 Account Usage Standards

You promise to:

• Provide true, accurate, and complete registration information
• Not transfer, sell, or lend your account to others
• Not use others' accounts
• Not register multiple accounts for malicious operations

3. User Behavior Standards

3.1 Legal Use

When using our services, you must comply with the relevant laws and regulations of the People's Republic of China and must not:

• Engage in any illegal or criminal activities
• Publish or disseminate illegal information
• Infringe on others' intellectual property rights
• Endanger network security
• Engage in any behavior that may harm our or third parties' interests

3.2 Prohibited Behaviors

You must not:

• Reverse engineer, decompile, or disassemble our services
• Use technical means to interfere with or disrupt the normal operation of services
• Use any automated programs, scripts, etc. to access services
• Occupy server resources in large quantities beyond normal use
• Use services for commercial purposes or resale

3.3 Violation Handling

If you violate these Terms of Service, we have the right to take the following measures:

• Warning
• Restrict or suspend services
• Terminate services and cancel account
• Pursue legal liability

4. Service Fees

4.1 Paid Services

Some of our services require payment. Specific charging standards are subject to the service page display.

4.2 Payment Methods

You can make payments through the payment methods we support. Once payment is completed, it is deemed that you have purchased the corresponding service.

4.3 Refund Policy

Unless otherwise provided by law or otherwise stated by us, purchased services do not support refunds. In case of special circumstances, please contact our customer service for processing.

5. Intellectual Property

5.1 Rights Attribution

All content in our services, including but not limited to text, images, software, programs, data, etc., and their intellectual property rights belong to us or relevant rights holders.

5.2 Usage Restrictions

Without our written permission, you must not:

• Copy, modify, or disseminate our service content
• Use our services for commercial purposes
• Delete or modify copyright marks in our services

6. Disclaimer

6.1 Service Quality

We will do our best to provide stable and secure services, but we do not guarantee that services will not be interrupted or completely error-free. We are not responsible for the following situations:

• Service interruption caused by force majeure factors
• Connection problems caused by network operators
• User equipment or network environment problems
• Quality problems of third-party services or content

6.2 User Responsibility

You are fully responsible for your use of our services and the consequences thereof. We are not responsible for any direct or indirect losses you may incur from using the services.

6.3 Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites or services.

7. Privacy Protection

We value user privacy protection. For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

8. Service Termination

8.1 User Termination

You can stop using our services and cancel your account at any time. After canceling your account, you will no longer be able to use that account, and all data in the account will be deleted.

8.2 Our Termination

We have the right to terminate providing services to you in the following circumstances:

• You violate these Terms of Service
• You have not used the service for a long time
• Services need to be terminated for security or legal reasons
• We decide to stop providing services

9. Dispute Resolution

9.1 Applicable Law

The interpretation, validity, and dispute resolution of these Terms of Service shall be governed by the laws of the People's Republic of China.

9.2 Dispute Handling

If a dispute arises between you and us, it should first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the people's court with jurisdiction where we are located.

10. Terms Modification

We reserve the right to modify these Terms of Service at any time. The modified Terms of Service will be published on our website or application. If you continue to use our services after the Terms of Service are modified, it means that you accept the modified Terms of Service.

11. Contact Us

If you have any questions or suggestions about these Terms of Service, please contact us through the following methods:

• Company Name: Guanyun Lingxi Technology Co., Ltd.
• Address: No.13-9, Zhujiang Heyuan, Zhuxu Village, Shizhuang Street, Guanyun County, Lianyungang City, Jiangsu Province, China
• Phone: +86 188-6138-0193
• Email: contact@gw.xsnexs.com